In The Unlikely Event
That You Receive An Item From Us That Has Not Been Fabricated Properly
You can return the item to us for a replacement with-in
10 days of time of receipt of item.
We will reimburse your shipping charges incurred to send the unit back to us.
To Obtain A Replacement, E-Mail Us & Let Us Know What The Problem Is.
We Will Work With You In Any Way Possible To Resolve The Problem.
If It Is Necessary,
We Will Replace Your Item.
Upon Approval Of Return Authorization, We Will E Mail You With The Return Address.
When Returning The Item Please Enclose A Copy Of The E-Mail/s
We Both Have Generated To Attempt To Resolve The Problem.
The Item Must Be Packaged So As To Reduce
The Likelihood Of Damage During Shipping
And May Not Be Physically Damage In Any Way
Other Than Noted In Initial Complaint.
You Must Insure The Article With The Total Amount
As Indicated On Your Original Invoice.
TLC Woodworks Is Not Responsible For Damages
That May Occur During Shipping
Or Damages That Have Occurred While In Your Possession,
Either Intentional Or Incidental.
TLC Woodworks Reserves The Right To Investigate All Replacement Claims
And Expects Full Co-operation By The Returning Party
Through-Out The Replacement Process.
If you have any further questions or comments please feel free to drop us a line.
Quality Built Racks... Rock Bottom Prices
Proudly Serving Our Customers Since 1992.
